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We were very close to an agreement but including Sue was invaluable. Her calm fact based approach made a huge difference to me. One of the issues I had was that my ex can be very controlling, obviously as our relationship has broken down, this was even harder to deal with. Sue was able to be the voice of reason. This made a huge difference and allowed us to come to an agreement without going to court, saving time, money and a lot of stress. Thank you.

(Feb 2021)

We were given the opportunity to raise topics/issues which otherwise would not have been possible.

The reception over the telephone was extremely sympathetic and kind, elements hugely important for someone who is traumatised and vulnerable. I felt safe, respected and never a hindrance.

It provided a fair framework where difficult, emotive issues could be brought to the table and discussed without feeling brow-beaten into decisions.

The mediator was very kind, which made the situation easier.

I found the mediator very helpful, kind and supportive.

The mediator was empathetic and trustworthy. He provided an effective space in which we could discuss and reach an agreement.

The mediation allowed my ex and I to establish dialogue about our issues and to come to a mutually satisfactory agreement.

The organisation and staff were all very helpful.

The mediator helped us to get where we needed to be. Thank you!

The mediator was very good all the way and very helpful. I was very pleased with her.

They talk to you – not at you or above you.

I found the mediator very helpful, kind and supportive.

The mediation was kept impartial and all discussions were calm and positive.

The mediator was very understanding and patient and took time to explain everything well.

The mediator helped me understand things from my ex’s point of view and helped us to communicate better for the sake of our son. He helped us talk again, sort out our finances and arrangements for our son. Thank you from my heart.

Our mediator was excellent. I felt heartened that due consideration was shown to BOTH parties. All the elements of patience, focus and expedience (important financially) along with clear, concise delivery were very skilful.