Welcome to Family Mediation South East

Jayne, Thank you so much for your time today - your management of the situation and your insight into our issues was really helpful.

February 2021

 Jayne, I wanted to write to you to tell you that after nearly a year the estate is settled. Thank you for your kindness and help. 
  March 2021

Jayne Swanston was very helpful and skilled in our mediation process, helping us both to come to agreements on financial, family, housing, separation and divorce matters. She created a safe environment which reduced my anxiety and made a very stressful and traumatic time into a much easier time. She helped us to swiftly come to agreement without antagonism or high emotion. I felt safe and understood throughout. She understood where the legal standing was, how we each felt and what the priorities were for both of us. 

February 2021

The mediator was very understanding and patient and took time to explain everything well.

The organisation and staff were all very helpful.

The mediator was very kind, which made the situation easier.

I found the mediator very helpful, kind and supportive.

The mediator was very good all the way and very helpful. I was very pleased with her.

The mediator helped us to get where we needed to be. Thank you!

I found the mediator very helpful, kind and supportive.

We were given the opportunity to raise topics/issues which otherwise would not have been possible.

The mediation allowed my ex and I to establish dialogue about our issues and to come to a mutually satisfactory agreement.

They talk to you – not at you or above you.

The mediation was kept impartial and all discussions were calm and positive.

The mediator helped me understand things from my ex’s point of view and helped us to communicate better for the sake of our son. He helped us talk again, sort out our finances and arrangements for our son. Thank you from my heart.

Our mediator was excellent. I felt heartened that due consideration was shown to BOTH parties. All the elements of patience, focus and expedience (important financially) along with clear, concise delivery were very skilful.

The mediator was empathetic and trustworthy. He provided an effective space in which we could discuss and reach an agreement.

It provided a fair framework where difficult, emotive issues could be brought to the table and discussed without feeling brow-beaten into decisions.

The reception over the telephone was extremely sympathetic and kind, elements hugely important for someone who is traumatised and vulnerable. I felt safe, respected and never a hindrance.